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Configuring your email client
Use "mail.yourdomain.com" as
the incoming (pop3) and outgoing (smtp) server in your local email client,
such as Outlook Express
Configuring Outlook Express
Enter Tools/Accounts, inside the "Internet Accounts
Windows" click Add -> Mail. Fill in your name, click
on the next-button and on "I already have an e-mail
address that I wouldd like to use" and enter your email
address. Click on Next and on "Email Servers Name"
fill in the server information. Incoming mail server is
a POP3 server named mail.yourdomain.com. On outgoing mail
(SMTP): mail.yourdomain.com. Then fill in your mailbox username
in the account name field, and the password below. Click
The main cause for this is trying to access the e-mail account
with the wrong user / password. If this is not your primary
e-mail account remember to apply your domain name prefix.
For example if your accounts is homepage.net you might have
a log in name of "homewebmaster" for a firstname.lastname@example.org
account. If your domain is freepage.com you might have a
log in of "freewebmaster" as your log in to the
Problems fetching emails with your
If you have a new account with us please keep in mind that it takes one
to three days until changes to domain names/name servers take effect.
If it seems that you cannot use a pop3 account to retrieve
messages for any reason, the quickest way to solve this
for yourself is to delete and recreate the account with
your /controlpanel. The changes you make to your email items
with your Control panel are done in real time.
You can't send emails?
Our SMTP servers are configured as secure relays. This means
that you cannot simply reference "mail.yourdomain.com"
as an outgoing mailserver unless you successfully log in
via one of your pop3 accounts at "mail.yourdomain.com'
before you try to send. This is a mandatory setting to prevent
spammers from using our mailservers as havens for unsolicited
email. If you are getting a "relaying prohibited"
or "disconnected by administrator" error, it means
that you haven't logged into the pop3 server at your domain
before you tried to send through the smtp server at your
domain. To log in, you need to check for mail first.
In addition to this some Internet Service Providers have
it set so that their users cannot use an outbound SMTP server
to relay messages. If you are still experiencing problems
sending through your domain, and are certain that you have
logged in via pop3 to an account at your domain, you might
want to contact your local ISP to see if they do allow their
users to use outbound smtp servers
The "default address" is the root catch-all mailbox.
It receives messages heading to all addresses which are
not setup as a pop account within your domain. The login
for your default address is the same as the main FTP login
for your account.
Forgotten the password of a POP3
If you have forgotten the login of one of your pop3 accounts,
simply head over to the "pop account" menu within
your Control panel to find out exactly what the logins are.
The mailing list feature is very simple, please keep that in mind. If
you require a more powerful listserv program, you should probably look
elsewhere. We cannot utilize a robust listserv on our webhosting machines
without causing the server's overall performance to suffer